The recurring theme of the conference was engagement across the board – with patients, with the health care team, and with other health systems. Lanie Abbott from Eastern Maine Health System summed it up best when she explained, “Health care is a team sport.” And we saw support of this idea over and over again.
Talk with Patients to empower them with skills and knowledge to execute care, establish a collaborate spirit and set expectations. It is the surest way to reach the best outcomes, patient satisfaction and advocacy for your health care organization. Beyond care conversations, remember that every interaction, every conversation matters. We heard from Jim Rattray about how Middlesex Read more